Upon your arrival to Cancún, your post-flight schedule will go as followed: First, customs, where you need your passport, and immigration form-usually handed out on the planethen baggage claim, and finaly your exit security check. After this check wich resembles a traffic signal, you need to make your way out of the airport. During this time, many people will bombard you with offers for rides to your destination. Please, ignore them even if they say they are with our company.

Once you have checked in with one of their representatives he/she will take you to loading area where you will meet your driver and board the vehicle.

Remember they will monitor your flight so if it is a little delayed or is arriving a little early you don't need to call them as they will know this information. Only if your flight is cancelled or you were switched to another flight, then please make sure they get the new flight information so they can re-schedule your transfer.